Shipping
Orders are typically processed within 3-4 business days upon receipt or within the specified lead time indicated on the website for each product. Please note that we do not process or ship orders on Sundays or holidays.
During periods of high order volume, there may be delays in shipments by a few days. If your shipment encounters a significant delay, we will reach out to you via email or phone.
Transportation Time
1. South India- 2-5 days
2. North India – 5-10 days
in case of delay by logistics, there is a small delay in delivery.
Shipment Confirmation and Order Tracking
Period of Delivery
Return
Thank you for choosing Gold Plating Art Studio LLP. Your satisfaction is our priority. If you’re unsatisfied with your purchase, you can return it to us for a full refund or store credit. Please refer to the details below for more information on our return policy.
All returns must be despatched by the Buyer within 4-5 days from the delivery date. Returned items must be in new and unused condition, with all original packing tags and labels attached.
Return Process
To initiate a return, securely package the item in its original packaging. Include your proof of purchase with the order number. Then, mail or Call the return to the following address:
+91 63839 10192
044 – 26258700
vasanthk@goldplatingartstudio.com
No.20/55, 3rd Main Road,
Industrial Estate, Ambattur,
Chennai – 600058.
Kindly be aware that you will be responsible for covering all return shipping expenses. We highly suggest utilizing a trackable shipping method when mailing your return.
Refunds
Upon receiving your return product and assessing the condition of the item, we will proceed with processing your return. Kindly allow a minimum of 10 days from the receipt of your item for the return process to be completed. Refunds may take 1-2 billing cycles to reflect on your credit card statement, subject to your credit card company’s processing time. You will be notified via email once your return has been processed.
Special Cases on Return & Refund
The following works cannot be returned
1. We highly recommend a clear 1080-pixel unboxing video of the product strongly.
2. For Customized products we provide Replacement only, no refunds.
3. If the Product is in used Condition we don’t accept return, refund, and replacement.